Privacy Policy


1. General

1.1 This Privacy Policy ("Privacy Policy") covers A Dekh's Website, Application, Content, and other related components that help provide the Service to our users.
1.2 This Privacy Policy shall be read in line with the Terms specified on the Terms & Conditions page on the Website and Application.
1.3 Our Website and Application collects personal information about a user when they register with our Service, access the Content on our Website or Application, or use our Service in line with the Terms.
1.4 The term "personal information" can include:
a. Race, national, or ethnic origin
b. Religion
c. Age and marital status
d. Medical history (physical, physiological, and mental health condition), including sexual orientation
e. Educational or employment history
f. Financial information, including information relating to bank accounts, credit cards, debit cards, and other payment details
g. DNA, passwords, and biometric information
h. Social insurance number, driver's license, or any other identity card issued by the Government

2. Information Collection and Purpose

2.1 When you register for our Service and make the subscription fee payment, we collect your Name, Email Address, and Mobile Number to create your account.
2.2 Providing your Mobile Number is optional during the registration process.
2.3 While you access our Website or Application, we receive your information, such as your approximate location, browser, and operating system, with the help of tools such as Google Analytics.
2.4 We may send you emails about our new launches, subscription plans, offers, and discounts with your permission.
2.5 We use cookies to store session information about our users. We do not use cookies to identify a user on any other website.

3. Consent

3.1 When you register for our Service, you certify that you are at least 18 years of age.
3.2 When you enter the information specified in clause 2.1 during the registration, we consider that you have provided us with permission to collect the given information and use it for a specific purpose only.
3.3 When you enter your card details while making the payment for the selected subscription plan, we consider that you have provided us with permission to use your card details to facilitate the payment with the help of our payment service provider(s).
3.4 If A Dekh requires your personal information for any secondary reason, we shall ask you explicitly for your expressed consent and provide you with an option to say no.
3.5 If you wish to withdraw your consent for the collection, use, or disclosure of your information at any time, you can write to us at [email protected], and we shall respond to your request within 30 days from the receipt of the request. Please read clause 8 for more information in this regard.

4. Disclosure

4.1 A Dekh may disclose your personal information if we are required by the law to do so or if you violate the Terms.

5. Payment

5.1 A Dekh relies on the services provided by Stripe, Razorpay, and Facekindle for processing payments.
5.2 A Dekh does not store your payment information on our servers unless you authorise us for the same.
5.3 Stripe and Razorpay comply with the data security standards for payment card data laid down in the Payment Card Industry Data Security Standard (PCI-DSS).
5.4 For more information on how your payment information is handled by these payment service providers, you can read their Terms and Conditions at https://stripe.com/us/privacy and https://razorpay.com/terms/.
5.5 For Facekindle, you can read the Terms available here:

6. Third-party Services

6.1 As a matter of general practice, A Dekh's third-party service providers shall only collect, use, process, or disclose your information to the extent necessary to allow them to perform the service they are obligated to provide.
6.2 At present, A Dekh uses the following third-party services for the below-mentioned purposes:
a. Facebook: For facilitating login through Facebook
b. Google: For facilitating login through Google
c. Stripe: Payment gateway
d. Razorpay: Payment gateway
e. Facekindle: Payment gateway
6.3 You acknowledge that these service providers may be located in a different jurisdiction than Canada or your country. You agree that your information may become subject to the laws of the jurisdiction(s) where our service providers or their facilities are located.
6.4 We are not responsible for any third party's privacy practices, and you are encouraged to read the privacy policies of each such third party that you interact with.

7. Changes

7.1 A Dekh reserves the right to modify this Privacy Policy at any time.
7.2 We shall make the necessary efforts to inform our users beforehand of any such modifications, from time to time.
7.3 If any material changes in the Privacy Policy relating to information collection, use, disclosure, and processing are made, we shall notify you beforehand and provide you with a sufficient amount of time to opt-out

8. Requests & Contact Information

8.1 In the event that you seek to access, modify, correct, or delete any personal information that we have about you, you can directly send us a request in writing to our Compliance Officer at [email protected]
8.2 This request shall contain the following information:
a. Your name
b. Your email address
c. A government-issued identity card
d. Reasons for the request
8.3 Within 30 days of your request's receipt, the Compliance Officer shall take necessary actions and comply with your request.